All returns must be made within 30 DAYS of the ship or purchase date. Returns are for store credit only. Orders are eligible for return it they are received within 30 calendar days of the date they are received. They must not be altered in any way, this includes but is not limited to the following: makeup stains, cigarette smoke, animal stains, hair, scent, perfume or if items have been worn, washed tags removed, or we do not receive it back at The Fixy Farmhouse before the 7 day allowance from which your order was purchased, your return will be rejected.
We do not do exchanges due to the quickly moving stock and we cant guarantee we will have the size you need or item at the time needed . You will need to place a new order.
*Shipping charges are non-refundable.
*We are not responsible for returns lost in the mail.
*All sale merchandise is Final Sale
_______________________________________________________________The Fixy Farmhouse is not responsible for any lost or stolen packages. Once your order leaves out store, we are not responsible for its whereabouts. If you are a domestic customer and your package is lost or stolen, you must contact us and we will contact our shipping carrier and start an investigation. This can take up to 8 business days. If the shipping carrier is at fault, a claim will be filed. After the claim is filed by the shipping carrier, it can take 2-3 weeks for the claim to be received by us and for you to be compensated for your lost or stolen package.
Thanks for understanding!